Information We Collect

If you reach out to us for corporate floral designs or gift services, we gather information you provide willingly. This covers your name, company name, email, phone, delivery addresses, and specific specifications for your floral needs. Payment details are collected when you place orders, handled securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

FieldHarborQuartz respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Site Monitoring

This site employs cookies and comparable technologies to enhance your browsing and gain insight into how visitors interact with our pages. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options via your browser settings. Note that turning off some cookies might impact how the site works. For details about our cookie practices, please consult our Cookie Policy.

External Links

Our site might include connections to third-party sites or services. This privacy policy covers only FieldHarborQuartz and our site. We are not liable for the privacy practices of other sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will revise the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.